• 9" Aberdeen Wall Mount (Image may not reflect selected features)
• Canopy
• Back Plate

Not Included:

• Bulbs

• 9" Aberdeen Wall Mount
• Raw Copper Finish White Opalescent Glass (Image may not reflect selected features)
• Oxidized Finish

All materials and component parts are warranted to be free from defects in materials and workmanship for a period of 1 year from date of purchase. The liability is expressly limited to the repair or replacement of such parts by Arroyo Craftsman, where in their opinion, damage is caused by defect and not misuse or incorrect installation.

Please note that free-hanging and some wall mount fixtures may not be suitable for high wind areas (options available). Arroyo Craftsman assumes no responsibility for improper selection or installation of its products.

• Aberdeen Wall Mount, Pendants, and Column Mounts

We pride ourselves on our attention to detail, hand finishing, and quality. Because of that, and a variety of choices in metal finish and glass combinations, we offer the finest quality and greatest selection in Arts and Crafts inspired lighting available.

The beauty of our product is more than skin deep. Our fixtures are made of heavier gauge brass than is common, giving them a more substantial appearance and increased durability. The rivets we use on many of our fixtures provide both beauty and additional structural integrity.

Our glass panels are installed with both retaining clips and silicone to ensure that they are secured and will not rattle in the wind. Our hand applied finishes are the best in the industry because we take the time to let them mature.

The Mission Brown, Bronze, Raw Copper and Verdigris Patina undergo an intensive and time consuming process resulting in a complex and naturally aged appearance. All of our hand applied metal finishes will continue to mature and change with time.

Order Confirmation:

You will receive a confirmation email as soon as you place your order. After that, we double-check if all items ordered are in stock and available for immediate shipment. If your order is available for the delivery within the advertised time frame, we will submit it for shipment to the warehouse. If the expected delivery time exceeds the advertised time frame, we'll reach out to you via email and/or phone to confirm the order.

Order Shipment:

You will receive an email confirmation with tracking number within 1 business day from the time the item has been shipped. If you would not receive tracking information within 10 business days of your order, feel free to follow up with our customer service team.

Estimated Time of Arrival:

We typically deliver within 2-10 business days. Custom made products are usually delivered within 4-12 weeks. If the expected delivery date for your order would fall outside of the advertised 2-10 business day time frame, our customer service team will reach out to you to confirm if you are OK with that date.

Areas Covered:

All estimated delivery dates and shipping costs advertised on the website apply the the contiguous United States only (the Lower 48 and D.C.). Please contact our customer service team to discuss the time and cost of shipping to Hawaii, Alaska, or the U.S. territories. We don't ship internationally, but we can ship your order to a freight forwarder of your choice.

Damages:

It is critical that you inspect the packaging of all items when they arrive and check if you received all boxes listed on the delivery receipt. If you notice any damage or shortage of packages, you must make a note of it on the bill of lading, take pictures, and refuse delivery. Your note should say "refused due to damage". If there are no damages visible before opening the box, you must note "subject to further inspection may contain concealed damage". By signing a freight delivery without making any notes, you accept the product as it is and release the seller from any liability. If you notice any damage after receiving the delivery, do not throw the box away, and contact us with the photos of all sides of the packaged goods within 2 business days. We cannot process your claim if you fail to send images within 2 business days. After we receive information from you about the refused delivery or concealed damage, we immediately initiate a claim with the shipping company or with the manufacturer. After the claim is fully processed, we ship all replacements at absolutely no cost to you.

Cancellations & Returns:

We can cancel your order at absolutely no cost to you before the shipping label or Bill of Lading has been created, or before production of a custom order has started. Custom made items are not eligible for cancellations or returns after production has started. You can return all non-custom made items within 30 days of delivery, except when noted otherwise on their product page. To be eligible for a return, the item must be unused and in the same condition as you received it. It must also remain in the original packaging, and the packaging must be in perfect resellable condition. The cost of shipping the product both ways (to the customer, and back to the warehouse) and a 25% restocking fee will be deducted from the refund. Orders delivered outside the United States are not eligible for refunds. If your order arrived damaged, "Damages" section applies. Please contact us before returning your order to discuss shipping details. All refunds will be issued to the credit card you used for your purchase within 2 days after all returned items arrived at the warehouse. If a credit card refund is not possible, we will issue a direct deposit.