• Ray Medium Black Pendant Light

Not Included

• Bulb(s)

• Use Low heat LED technology in new energy-efficient ways.
• FSC-certified wood main material
• A wooden globe shade is mounted inside the steel shell with magnets, which makes it possible to adjust the light in any direction
• Ray has got a simple and poetic silhouette that can fit into both private as well as commercial spaces
• Supporting affordable and clean energy (SDG7) and responsible consumption and production (SDG12)

To maintain the finish quality of your Mater product, please follow the care and cleaning procedures provided below. The instructions for the care and maintenance are provided to you as a service. No warranty is implied since results may vary.

Wood

Lacquered or stained wood

Lacquered or stained wood offers a stronger surface than oiling and is also effective when colored surfaces are desired. Compared to natural or oiled wood, lacquered and stained wood is easier to clean and requires very little maintenance.

For daily care, it is recommended to dust the furniture with a soft cloth. Lacquered and stained wood can be cleaned with a soft cloth wrung in a mild solution of lukewarm water and a universal cleaning detergent. Always follow the wood grains and always dry with a soft dry cloth immediately after cleaning.

Avoid the use of abrasive cleaning agents and aggressive cleaning detergents as this will damage the surface of the lacquered or stained wood. Avoid placing wooden furniture in direct sunlight, excessive heat, or humidity.

Mater always recommend the use of trivets under hot objects, such as coffee pots and cups to prevent the lacquer or stain to react to the heat.

Soaped wood

Soaped wood requires gentle and daily care for not to gain permanent stains. Clean with a slightly damp, soft, lint-free cloth and follow the wood grains, and always dry with a soft dry cloth immediately after cleaning.

In case of stains on soaped wood, lightly sand the surface with sandpaper grade 220 or 240. Then wipe with a dry soft cloth and follow the wood grains and apply the white soap following the wood grains.

Avoid the use of abrasive cleaning agents and aggressive cleaning detergents as this will damage the surface of the lacquered or stained wood. Avoid placing wooden furniture in direct sunlight, excessive heat, or humidity.

Aluminum

Polished aluminum

A polished aluminum surface is durable and requires very little maintenance. It is recommended only to use a soft dry cloth to clean polished aluminum surfaces or if necessary a soft cloth wrung in lukewarm water can be carefully applied.

In case of large-scale stains; mix 1 tablespoon cream of tartar with one quart of lukewarm water. Apply the mixture to the aluminum with a soft cloth. If necessary scrub gently with a steel wool pad in a back and forth motion. Avoid using a circular motion as this can cause an uneven look. Be cautious not to scrub too hard with the steel wool as this can scratch the aluminum. Finish by applying a little bee wax on the surface to obtain the shine.

Powder coated aluminum

A powder-coated aluminum surface is durable and requires very little maintenance. It is recommended only to use a soft dry cloth to clean powder-coated aluminum surfaces but in case more severe cleaning is necessary, soft cloth wrung in lukewarm water can be carefully applied. Always dry immediately after cleaning with a soft dry cloth. Avoid using abrasive cleaning agents or aggressive cleaning detergents on powder-coated surfaces as this may permanently damage the surface.

Stainless steel

Dust stainless steel products for daily care using only a soft dry cloth. Cleaning of stainless steel should be done only by using a cleaning detergent specifically for stainless steel. Cleaning agents not developed specifically for stainless steel may permanently damage the surface of the stainless steel and should never be used.

Private Market

The Supplier represents and warrants, at the time of delivery and for a period of 24 (twen- ty-four) months thereafter (the “Warranty Period”), that (i) all Products are and will be mer- chantable and without any defects in design, construction, functionality and materials and (ii) that the performance and fitness for the purpose of the Products will be in accordance with the requirements and specifications.

B2B Market

The Supplier represents and warrants, at the time of delivery and for a period of 6 (six) months thereafter (the “Warranty Period”), that (i) all Products are and will be merchanta- ble and without any defects in design, construction, functionality and materials and (ii) that the performance and fitness for the purpose of the Products will be in accordance with the requirements and specifications.

The warranty only covers indoor usage and indented for occasional usage only. The warranty covers material-, and production defects defined as physical faults and defects from the date the product was delivered from The Supplier to the Customers designated delivery address. The original invoice must be presented as proof of the purchase.

The warranty does not cover if the products mentioned in this contract has been stored, mounted or used in a wrong way, misused, altered, maintained or treated with wrong deter- gents. The warranty does not cover normal wear and tear, cutting marks, scratches, stains or damages caused by bumps or accidents.

If claiming a defect, the customer must provide physical documentation in form of digital images or similar clearly explaining the defect and how it occurred.

• Warranty Private & B2B
• Care Maintenance
• Product Sheet
• Catalog for Lightings
• Catalog for All Products
• Inlay - Ray Pendant Medium
• Mater Lighting Collections
• Certificate

3D Files

• 3D format - 3DM
• 3D format - 3DS
• 3D format - DWG
• 3D format - DXF
• 3D format - STP

Order Confirmation:

You will receive a confirmation email as soon as you place your order. After that, we double-check if all items ordered are in stock and available for immediate shipment. If your order is available for the delivery within the advertised time frame, we will submit it for shipment to the warehouse. If the expected delivery time exceeds the advertised time frame, we'll reach out to you via email and/or phone to confirm the order.

Order Shipment:

You will receive an email confirmation with tracking number within 1 business day from the time the item has been shipped. If you would not receive tracking information within 10 business days of your order, feel free to follow up with our customer service team.

Estimated Time of Arrival:

We typically deliver within 2-10 business days. Custom made products are usually delivered within 4-12 weeks. If the expected delivery date for your order would fall outside of the advertised 2-10 business day time frame, our customer service team will reach out to you to confirm if you are OK with that date.

Areas Covered:

All estimated delivery dates and shipping costs advertised on the website apply the the contiguous United States only (the Lower 48 and D.C.). Please contact our customer service team to discuss the time and cost of shipping to Hawaii, Alaska, or the U.S. territories. We don't ship internationally, but we can ship your order to a freight forwarder of your choice.

Damages:

It is critical that you inspect the packaging of all items when they arrive and check if you received all boxes listed on the delivery receipt. If you notice any damage or shortage of packages, you must make a note of it on the bill of lading, take pictures, and refuse delivery. Your note should say "refused due to damage". If there are no damages visible before opening the box, you must note "subject to further inspection may contain concealed damage". By signing a freight delivery without making any notes, you accept the product as it is and release the seller from any liability. If you notice any damage after receiving the delivery, do not throw the box away, and contact us with the photos of all sides of the packaged goods within 2 business days. We cannot process your claim if you fail to send images within 2 business days. After we receive information from you about the refused delivery or concealed damage, we immediately initiate a claim with the shipping company or with the manufacturer. After the claim is fully processed, we ship all replacements at absolutely no cost to you.

Cancellations & Returns:

We can cancel your order at absolutely no cost to you before the shipping label or Bill of Lading has been created, or before production of a custom order has started. Custom made items are not eligible for cancellations or returns after production has started. You can return all non-custom made items within 30 days of delivery, except when noted otherwise on their product page. To be eligible for a return, the item must be unused and in the same condition as you received it. It must also remain in the original packaging, and the packaging must be in perfect resellable condition. The cost of shipping the product both ways (to the customer, and back to the warehouse) and a 25% restocking fee will be deducted from the refund. Orders delivered outside the United States are not eligible for refunds. If your order arrived damaged, "Damages" section applies. Please contact us before returning your order to discuss shipping details. All refunds will be issued to the credit card you used for your purchase within 2 days after all returned items arrived at the warehouse. If a credit card refund is not possible, we will issue a direct deposit.