• Precise single cord thin cylinder 36" bulb type
• Licensed electrician is required for the installation, multi-step installation
  
• Satin black finish
  
• Acrylic shade material
  
• Clear shade finish
• Compatible up to 45º sloped ceiling
• Bulb (s) included

Limited Warranty

All SONNEMAN – A Way of Light (“SONNEMAN”) LED fixtures (other than SONNEMAN’s Inside+Out Products exception noted below) have a 5 year limited warranty. Non-LED fixtures have a 1 year limited warranty. The limited warranty set forth herein applies only to the original purchaser of the Product (“Buyer”) and may be acted upon only by such Buyer, and may not be assigned, sold or transferred to any third party. SONNEMAN warrants that the Product will be free from defects in material and workmanship for a period of 5 years for LED fixtures and 1 year for Non-LED fixtures. If this Product does not conform to the warranty, SONNEMAN will send you a replacement LED light bulb or necessary parts provided you submit a proof of purchase with your RMA. For any questions, concerns, or to learn how to return the product please call 914-834-3600, write an email to SONNEMAN, Returns@sonneman.com, or write to SONNEMAN, at 103 Tower Drive, Middletown, NY 10941. An RMA and a “Call Tag” will be supplied, to the customer, for the return of the failed fixture. Within 30 days of receipt of the failed fixture, it will be inspected and tested and if deemed defective, then credit will be issued for the new fixture. Should the failure be deemed field or environment-related, ie. voltage spike, improper installation or physical damage, pictures will be supplied along with the test results and there will be no credit provided since the product failure was not caused by defect. SONNEMAN is not responsible for any charges to service or replace the product in addition to the replacement product or product value. This limited warranty does not cover Products subject to accident, neglect, abuse, misuse or acts of God. This warranty excludes labor or the cost of labor for the installation of the Product. REPLACEMENT PARTS OR PURCHASE PRICE CREDIT ARE YOUR SOLE REMEDIES TO BE CHOSEN AT SONNEMAN’S SOLE DISCRETION. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTIES ARE LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY. LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES IS HEREBY EXPRESSLY EXCLUDED. Some states do not allow the exclusion of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

Inside+Out Products have the following void of any SONNEMAN warranty: IF YOU INSTALL A STANDARD INSIDE+OUT PRODUCT WITHIN A 2 MILE RADIUS OF ANY SALT WATER COAST, THERE IS NO WARRANTY (Inquire about optional Coastal Finish).

Order Confirmation:

You will receive a confirmation email as soon as you place your order. After that, we double-check if all items ordered are in stock and available for immediate shipment. If your order is available for the delivery within the advertised time frame, we will submit it for shipment to the warehouse. If the expected delivery time exceeds the advertised time frame, we'll reach out to you via email and/or phone to confirm the order.

Order Shipment:

You will receive an email confirmation with tracking number within 1 business day from the time the item has been shipped. If you would not receive tracking information within 10 business days of your order, feel free to follow up with our customer service team.

Estimated Time of Arrival:

We typically deliver within 2-10 business days. Custom made products are usually delivered within 4-12 weeks. If the expected delivery date for your order would fall outside of the advertised 2-10 business day time frame, our customer service team will reach out to you to confirm if you are OK with that date.

Areas Covered:

All estimated delivery dates and shipping costs advertised on the website apply the the contiguous United States only (the Lower 48 and D.C.). Please contact our customer service team to discuss the time and cost of shipping to Hawaii, Alaska, or the U.S. territories. We don't ship internationally, but we can ship your order to a freight forwarder of your choice.

Damages:

It is critical that you inspect the packaging of all items when they arrive and check if you received all boxes listed on the delivery receipt. If you notice any damage or shortage of packages, you must make a note of it on the bill of lading, take pictures, and refuse delivery. Your note should say "refused due to damage". If there are no damages visible before opening the box, you must note "subject to further inspection may contain concealed damage". By signing a freight delivery without making any notes, you accept the product as it is and release the seller from any liability. If you notice any damage after receiving the delivery, do not throw the box away, and contact us with the photos of all sides of the packaged goods within 2 business days. We cannot process your claim if you fail to send images within 2 business days. After we receive information from you about the refused delivery or concealed damage, we immediately initiate a claim with the shipping company or with the manufacturer. After the claim is fully processed, we ship all replacements at absolutely no cost to you.

Cancellations & Returns:

We can cancel your order at absolutely no cost to you before the shipping label or Bill of Lading has been created, or before production of a custom order has started. Custom made items are not eligible for cancellations or returns after production has started. You can return all non-custom made items within 30 days of delivery, except when noted otherwise on their product page. To be eligible for a return, the item must be unused and in the same condition as you received it. It must also remain in the original packaging, and the packaging must be in perfect resellable condition. The cost of shipping the product both ways (to the customer, and back to the warehouse) and a 25% restocking fee will be deducted from the refund. Orders delivered outside the United States are not eligible for refunds. If your order arrived damaged, "Damages" section applies. Please contact us before returning your order to discuss shipping details. All refunds will be issued to the credit card you used for your purchase within 2 days after all returned items arrived at the warehouse. If a credit card refund is not possible, we will issue a direct deposit.