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TOV Furniture TOV-G18386

TOV Furniture Sarai Fringe Pendant Lighting in Natural Finish

Name: TOV Furniture Sarai Fringe Pendant Lighting in Natural Finish
Brand: TOV Furniture
SKU: TOV-G18386
Price: 249.99 USD
Availability: OutOfStock

$249.99

Sale Sold out

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Description

Sarai

Bring on the boho with the insanely gorgeous Sarai Pendant. Handmade by skilled craftsmen in India, this piece features five fabulous tiers of fringe and adds that textural element your home might have been missing.

What's Included

Features

Specifications

Brand	TOV Furniture
Collection	Sarai
Model #	TOV-G18386
Style	Boho
Color	Natural
Material	Cotton & Iron
Power Source	Hardwired
Number of Lights	1
Lighting Type	Pendant Light
Item Width	22"
Item Height	14"
Bulb Type	LED
Maximum Wattage	9W
Assembly Required	No
Bulb Included	No
Warranty	1 year

Dimension

Warranty

1 Year Limited Warranty

Sometimes the universe conspires against TOV. In the unlikely event that you have an issue with your TOV product, we will do their best to help and therefore offer the following TOV warranty.

TOV warrants that the TOV goods sold comply with the description contained in this Warranty. All parts and products are warranted for one year from the date of delivery except: parts and products used for commercial, contract, rental trade, institutional, or any other non-residential purposes; parts and products that have not been maintained in accordance with the care recommendations provided by TOV; parts and products damaged resulting from the Consumer’s improper assembly; or parts and products that are damaged or defective due to normal wear and tear.

To exercise rights under this warranty, proper documentation, i.e. photography, purchase order number, manufacturer’s unit code, and or any other pertinent information upon request is required. TOV reserves the right to repair or replace the product within the warranty period based upon the documentation received as support of a claim for consideration. TOV will not replace or repair any product if improper maintenance, improper handling or improper use caused the damage. Any TOV product sold from or modified by a Non-Authorized Dealer, Seller or Consumer will void the Warranty. TOV does not supply repair parts free of charge to a third-party, unaffiliated warranty service provider. This warranty does not cover products sold or designated “AS IS” at the time of purchase. Warranty does not cover minor or production variation between product images and the sold product. Cost of packaging and shipping to and from TOV is not covered by the warranty unless expressly arranged by TOV. This warranty does not extend to furniture that has been exchanged or replaced by TOV as settlement of an original claim of defective merchandise.

View Upholstery and Fabric Warranty

TOV warrants all their upholstery and fabrics against defective materials and workmanship for one year from the date of purchase. TOV will, at its discretion, repair or replace any piece of furniture that is found to be defective in material or workmanship. This warranty covers seam failures, fabric separations, and nap loss. Excluded from warranty are cover pilling, fading, stretching, cuts, rips, discoloration, and sagging.

View Wood, Metal, Glass, And Stone Product Warranty

TOV warrants to the original purchaser that for one year from the date of purchase. TOV will, at its discretion, repair or replace any piece of furniture that is found to be defective in material or workmanship. Natural markings such as grain variations, wrinkles, etc., will be considered normal characteristics and not considered as defects. Nature’s trademarks leave no two stones or marble items the exact same, so color and size variations may occur. Any item repaired or replaced under the Warranty will be covered by the Warranty for the remainder of the original warranty period only.

View Warranty Service Procedure

If due to a warranted defect, a TOV product or part fails to function during the warranted period for one (1) year from the date of delivery, the Retailer shall look to TOV for a remedy, delivering the product or part as well as the original receipt to the Retailer. The Retailer’s original purchase information is needed in order for TOV to verify eligibility to file a claim. Once the Retailer’s information has been validated, this automatically opens a claim for warranted product or part. Next, the Retailer must provide the following requirements for their claim: 1) One photo of the entire product, 2) Two to Three Photos of the Claim/Defective Area(s), at different angles. The Retailer, in turn, will work with TOV to determine whether the product or part is covered by the warranty provided herein, with TOV having the sole discretion to determine whether the product or part is actually covered by the warranty. Following receipt of Claim Requirements from the Retailer, TOV will proceed and secure in-home service to repair the product or part if repairable, or replace the product or part with the same item if not repairable, or in the event that is that exact item is no longer available, replace the product or part with an item of comparable value. Retailer must work with TOV in its verification of the warranty claim. If Retailer has a bona fide warranty claim and Retailer is no longer in business, Retailer may contact TOV. TOV will not be obligated to refund money to Retailer.

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About TOV Furniture

No mahogany in sight. Sexy settees shaped like lips. Price points for any budget. At TOV, they do things differently. From design concepts and production to marketing and shipping, they operate on girl power. Chaya & Bruce Krinsky, Founders of TOV Furniture, saw the lack of chic yet affordable furniture on the market and instantly knew they were the right team to fill the gap. With nearly two decades of experience in the furniture industry and youthful exuberance on their side, Chaya and Bruce are leading the way into the future. With our female-focused message, paired with modern designs and jaw-dropping price points, TOV brings fresh eyes and femininity to the furniture world.

Frequently Asked Questions

How will I know if my furniture will fit in my space?

All product measurements are provided, along with the required door width. If you are unsure, please contact us for assistance.

Do you make custom furniture?

All items are shown as is. Customization is not available at this time.

Where are your products made?

TOV products are designed in New York and crafted in our manufacturing facilities throughout India, Vietnam, and China. Attention to detail and quality is our priority, so our factories employ craftsmen of the highest level.

I am missing assembly instructions, how do I get them?

All assembly instructions are included with your piece. Please check all zippered pouches or compartments first. If you’re still unable to locate the instructions, please contact us for assistance.

Shipping & Returns

Order Confirmation:

You will receive a confirmation email as soon as you place your order. After that, we double-check if all items ordered are in stock and available for immediate shipment. If your order is available for the delivery within the advertised time frame, we will submit it for shipment to the warehouse. If the expected delivery time exceeds the advertised time frame, we'll reach out to you via email and/or phone to confirm the order.

Order Shipment:

You will receive an email confirmation with tracking number within 1 business day from the time the item has been shipped. If you would not receive tracking information within 10 business days of your order, feel free to follow up with our customer service team.

Estimated Time of Arrival:

We typically deliver within 2-10 business days. Custom made products are usually delivered within 4-12 weeks. If the expected delivery date for your order would fall outside of the advertised 2-10 business day time frame, our customer service team will reach out to you to confirm if you are OK with that date.

Areas Covered:

All estimated delivery dates and shipping costs advertised on the website apply the the contiguous United States only (the Lower 48 and D.C.). Please contact our customer service team to discuss the time and cost of shipping to Hawaii, Alaska, or the U.S. territories. We don't ship internationally, but we can ship your order to a freight forwarder of your choice.

Damages:

It is critical that you inspect the packaging of all items when they arrive and check if you received all boxes listed on the delivery receipt. If you notice any damage or shortage of packages, you must make a note of it on the bill of lading, take pictures, and refuse delivery. Your note should say "refused due to damage". If there are no damages visible before opening the box, you must note "subject to further inspection may contain concealed damage". By signing a freight delivery without making any notes, you accept the product as it is and release the seller from any liability. If you notice any damage after receiving the delivery, do not throw the box away, and contact us with the photos of all sides of the packaged goods within 2 business days. We cannot process your claim if you fail to send images within 2 business days. After we receive information from you about the refused delivery or concealed damage, we immediately initiate a claim with the shipping company or with the manufacturer. After the claim is fully processed, we ship all replacements at absolutely no cost to you.

Cancellations & Returns:

We can cancel your order at absolutely no cost to you before the shipping label or Bill of Lading has been created, or before production of a custom order has started. Custom made items are not eligible for cancellations or returns after production has started. You can return all non-custom made items within 30 days of delivery, except when noted otherwise on their product page. To be eligible for a return, the item must be unused and in the same condition as you received it. It must also remain in the original packaging, and the packaging must be in perfect resellable condition. The cost of shipping the product both ways (to the customer, and back to the warehouse) and a 25% restocking fee will be deducted from the refund. Orders delivered outside the United States are not eligible for refunds. If your order arrived damaged, "Damages" section applies. Please contact us before returning your order to discuss shipping details. All refunds will be issued to the credit card you used for your purchase within 2 days after all returned items arrived at the warehouse. If a credit card refund is not possible, we will issue a direct deposit.

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